Terms of Service
Last updated: April 12, 2026
These Terms of Service ("Terms") govern your use of TaxShieldAgent, a Stripe App operated by TaxShieldAgent ("we", "our", or "us"). By installing or using TaxShieldAgent, you agree to these Terms.
1. Service Description
TaxShieldAgent is a compliance monitoring tool that tracks US Economic Nexus thresholds by analyzing your Stripe payment data. When you approach or exceed a state's threshold, the app alerts you and offers to register you for sales tax collection via Stripe Tax for a fee of $1 per state registration.
2. Pricing and Fees
- Free Tier: Nexus monitoring and alerts for up to 3 US states at no cost.
- Per-Action Fee: $1 per state tax registration, charged to your Stripe account only after you explicitly confirm the action.
- Pro Plan: $29/month or $290/year — monitoring for all 50 states, priority alerts.
- Agency Plan: $99/month or $990/year — unlimited connected accounts, white-label reports.
All prices are in USD. Subscription fees are billed through Stripe.
3. Refund Policy
Because TaxShieldAgent provides digital compliance services that are fulfilled immediately upon confirmation:
- Per-action fees ($1): Non-refundable once the state tax registration has been submitted to Stripe Tax, as the registration cannot be reversed.
- Subscription plans: You may request a full refund within 14 days of your initial subscription purchase if you have not used the service to complete any state registrations. After 14 days, refunds are issued on a prorated basis for the unused portion of your billing period.
To request a refund, email support@taxshieldagent.com.
4. Cancellation Policy
You may cancel your subscription at any time by:
- Uninstalling TaxShieldAgent from your Stripe Dashboard, or
- Emailing support@taxshieldagent.com
Upon cancellation, your subscription remains active until the end of your current billing period. No further charges will be made. Your nexus monitoring data is retained for 30 days after cancellation, after which it is permanently deleted.
5. Dispute Resolution
If you have a billing dispute, contact us at support@taxshieldagent.com and we will work to resolve the issue within 5 business days. If we cannot reach a resolution, disputes are subject to binding arbitration under the rules of the American Arbitration Association.
6. Limitation of Liability
TaxShieldAgent provides compliance monitoring tools and automated tax registration assistance. We are not a law firm, CPA, or licensed tax advisor. Our service does not constitute legal or tax advice. You are responsible for verifying the accuracy of any tax registrations and for your overall sales tax compliance obligations.
To the maximum extent permitted by law, TaxShieldAgent's total liability for any claim arising from your use of the service is limited to the amount you paid us in the 12 months preceding the claim.
7. Service Availability
We strive to maintain 99.9% uptime but do not guarantee uninterrupted service. We reserve the right to modify, suspend, or discontinue the service with 30 days' notice to active subscribers.
8. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes via email. Continued use of TaxShieldAgent after changes take effect constitutes acceptance of the updated Terms.
9. Contact
For questions about these Terms, contact us at:
Email: support@taxshieldagent.com